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Superlab Policies

The BSU MicroComputer SuperLab, commonly referred to as the SuperLab, is funded by a portion of the per credit technology fee assessed to all students. Below are outlined the Policies and Procedures designed to make the operation of the SuperLab flow as smoothly as possible.

Customer Usage Policies

Classroom Usage Policies

General Policies and Procedures

  • The SuperLab is a place for students to do their school assignments. Lab employees are NOT here to do customers' homework. If a customer does not understand his/her assignment or does not know how to use the programs which are assigned, she/he should consult the professor who assigned the work.
  • Should a SuperLab customer need assistance with the operation of a computer or application in the SuperLab, the customer may receive assistance from a Lab employee at the Help Desk.
  • SuperLab employees are students just like our customers, and can not be guaranteed to always have answers to every question. While the Lab attempts to be as helpful as possible, there are no guarantees for help in every situation.
  • We DO NOT give extended individual instruction whenever a customer chooses to ask for it.

Customer Identification
Upon entering the SuperLab, all customers must present appropriate identification card (as defined below) at the SuperLab Front Desk. The SuperLab Desk Employee will scan the ID to ensure it is valid and then present the customer with a Computer ID Card identifying which computer to use. When a customer has completed using the computer, the Computer ID Card is returned at the Front Desk in exchange for the customer’s identification card.

  • All customers must present a current BSU Identification Card (ID) or a Lab Use Card upon entrance to the SuperLab (including those in classes), with the following exceptions:
    • Workshop Participants
    • Others as permitted by the SuperLab Student Manager or Director of Technical Support
  • During the first two weeks of each semester, or during the first week of each summer session, a class schedule or Cashiers receipt will substitute for a current BSU ID.
  • Customers wishing to use the SuperLab must present their own BSU Identification Card and not one of another student.
  • For legal reasons, the SuperLab can not accept a driver's license as a substitute for a BSU Identification Card.

The BSU SuperLab is funded by a portion of the per credit technology fee assessed to all students. The outlined Policies and Procedures designed to make the operation of the SuperLab flow as smoothly as possible.