Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

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Articles in Starid

Articles around StarID — how and where to use it.

Activate StarID

How to activate your MnSCU StarID.

Wireless configuration instructions for personal devices, Chromebooks

Connect your personal Chromebook device to BSU's or NTC's wireless network.

Wireless configuration instructions for personal devices, Windows 10.

Use your StarID credentials to connect your Windows 10 computer to BSU or NTC wireless network.

What is my BSU or NTC email account?

Instructions on how to discover your BSU or NTC email address.

Forget a WiFi network on a mobile device

How to remove a WiFi network from a mobile device. Instructions for Android, iOS, and Windows Mobile.

Connect to BSU or NTC Wi-Fi using Windows 10 Mobile (Phone)

How to connect your Windows 10 Mobile phone to BSU or NTC wifi using your StarID credentials.

MediaSpace Help

MinnState MediaSpace intro, login and help information

Logging in to the CAP server, staff

How to log in to BSU's CAP server to access and run University reports.

What is MyBSU and MyNTC?

Log in to the MyBSU or MyNTC portal to access all of your important BSU or NTC accounts and services.

Windows 8 laptop connects to BSU or NTC wireless but drops the connection

Windows 8 laptop connects to the BSU or NTC wifi network but seems to lose the connection every 5 to 10 minutes.