Summer Hours
Building Hours
Mon. - Fri.
7:00 a.m. - 5:00 p.m.
Sat. - Sun.
CLOSED
Information Desk
Mon. - Fri.
7:30 a.m. - 4:00 p.m.
University Bookstore
Mon. - Thurs.
8:00 a.m. - 4:00 p.m.
Friday
8:00 a.m. - 3:00 p.m.
Affinity Plus Federal Credit Union
Mon. - Fri.
8:30 a.m. - 4:30 p.m.
Lakeside Food Court
CLOSED
Java City
CLOSED
Einstein Bros. Bagels
CLOSED
“You don't have to have fought in a war to love peace.”
˜ Geraldine Ferraro
Information Desk Worker
Under the
supervision of the Office and Administrative Specialist, an Information Desk worker
should demonstrate the following:
PUBLIC RELATIONS SKILLS
- Effective
listening skills
- Effective
phone skills
- Must be outgoing with effective interpersonal skills
- Must have great communication skills, written and oral
- Knowledge of BSU campus and community
WORK RELATED REQUIREMENTS
- Keyboarding
skills
- Knowledge
of Microsoft Office Suite
- Basic
math skills
- Familiarity
with cash registers
- Problem
solving skills
- Ability
to interact and communicate effectively with co-workers and customers
- Flexibility
in scheduling
Information
Desk workers perform the following:
- Answers
phone and forwards calls to appropriate personnel or logs message
- Makes
copies as requested, including transparencies
- Laminates
documents, cards, posters, etc. using the large roller or letter sized
laminator
- Cashes
checks for students
- Sells
stamps
- Gives
refunds for lost money in vending machines
- Delivers
and picks up documents and other items to offices and buildings as requested
- Sends
faxes
- Creates
new and replacement ID cards for students, staff and faculty
- Checks
out room keys for scheduled events; provides access to other areas in the HMU
as requested using manager's keys
- Approves
and posts flyers on HMU and other bulletin boards, hangs banners and
distributes table tents as requested
- Types
documents and envelopes, designs flyers and posters using Microsoft Office
Suite
- Other
duties and projects as assigned.