This will be short and seemingly simple. I apologize for not living this principle/habit all the time as I should…but here it is:
The fifth of Covey’s 7 Habits of Highly Effective People: Seek first to understand, then to be understood.
Synopsis: Using empathetic listening to be genuinely influenced by a person, which compels them to reciprocate the listening and take an open mind to being influenced by you. This creates an atmosphere of caring, respect, and positive problem solving. This can also avoid situations where the problem does not actually exist and its just a matter of misunderstanding. It is always said that listen double to what you talk since we have 2 ears to listen and one mouth to talk.
What would it be like at BSU if we actually lived that every day in every interaction?
What if everyone in a leadership role accepted this as their FIRST habit/principle and perfected it?
What if every faculty and staff member lived it with students, other faculty, other staff?
What if every student lived it with others?