August 7: Student Survey to Gauge Technology Needs for Fall 2020

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The following message was sent to all BSU and NTC students on Friday, Aug. 7.

For BSU students:

Dear BSU Student,

As you begin or continue your coursework at Bemidji State, Information Technology Services would like to ensure that you have the tools and support that you need to succeed.  To better understand your needs we ask that you complete this short, six question survey.  The survey will ask questions about your access to computers, accessories, and internet and should only take a couple of minutes to complete.

Information Technology Services will continue to be available for technology support.  For the fall semester the IT Help Desk will have normal operating days/hours of Monday through Friday, 7:30 am to 4:30 pm; however, due to COVID19 the default mode of support will now be remote.

If you need assistance from the IT Help Desk, please first do one of these two things:

Email us at helpdesk@bemidjistate.edu or call us at 218-755-3777

If we can’t resolve your issue over the phone, via email, or using any other form of remote support, we will schedule an in-person appointment.  Please do not come to the Help Desk area for support unless you have scheduled an appointment.

Thank you ahead of time for completing the survey.

For NTC students:

Dear NTC Student,

As you begin or continue your coursework at Northwest Technical College, Information Technology Services would like to ensure that you have the tools and support that you need to succeed.  To better understand your needs we ask that you complete this short, six question survey.  The survey will ask questions about your access to computers, accessories, and internet and should only take a couple of minutes to complete.

Information Technology Services will continue to be available for technology support.

If you need assistance from the NTC Help Desk, we are located in room 303.  You can also reach the NTC Help Desk at 218-333-6651 or at helpdesk@ntcmn.edu.  You can also contact the BSU Help Desk at 218-755-3777.

Thank you ahead of time for completing the survey.