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COVID FAQ for Students
Are you getting COVID-related questions from students that you’re not sure how to answer? Are your COVID-related responsibilities as a member of our faculty or staff not clear? This FAQ could help. Click to download.

Accounts Payable and Purchasing

• Accounts Payable and Purchasing Work Flow Updates

BSU/NTC Community Resource Guide

• BSU/NTC Community Resource Guide
• Employee Resource Groups

Caring for Others

• AARP Caregivers and Coronavirus: Dealing With Forced Isolation
• AARP Practical Tips for Caregivers Concerned About Coronavirus
• AARP Clear-Cut Steps for Caregivers Worried About Coronavirus Exposure
• Employees with Elderly Parents Employee Resource Group
• National Council on Aging COVID-19 Resources for Older Adults & Caregivers
• Covid-19 Community Engagement

Financial Resources

MN Office of Higher Education Resources for;

• Finding Assistance
• Financial Support
• Student Loan Payment Assistance
• Paying Utility Bills

Human Resources

• Employee & Supervisor COVID-Related Protocol
• Essential Employee Letter for Enforcement

Information Technology Services

• BSU Information Technology Services
• IT to Provide Additional Staffing, Services and Extended Hours
• Knowledge Base

Leadership Resources

• Minnesota State Office of Equity and Inclusion Leadership Priorities for COVID-19 (Three-part webinar series)
  • Part 1 – Focus Areas
  • Part 2 – Academic Inclusion Priorities
  • Part 3 – Campus Response to Address Racism and Xenophobia

Physical and Mental Health

• Active Minds – Mental Health Amid the Coronavirus Pandemic
• CDC: Caring for Yourself at Home
• CDC: Doing your part to Prevent the Spread of Coronavirus in Homes
• Futures Without Violence – Information on COVID-19 for Survivors, Communities, and DV/SA Programs
• Isolation of Families for Coronavirus Raises Concerns About Domestic Violence
• Insurance and Benefit Changes during COVID-19 (Minnesota Management and Budget)
• Law Help MN Abuse & Crime Victims
• Living Well, Working Well
• MN Office of Higher Education Resources for Healthcare and Insurance
• MN Office of Higher Education Resources for Mental Health
• MN Office of Higher Education Resources for Survivors of Domestic Violence
• National Domestic Violence Hotline – Staying Safe During COVID-19
• Northwoods Battered Women’s Shelter
• Paid COVID-19 Leave Request Form
• Violence Prevention Employee Resource Group
• Covid-19 Community Engagement

Professional Development

• BSU Today Application

Online/Alternative Delivery Instruction

• Building Course Materials
• Cengage COVID-19 Support
• Communicating with Students
• D2L Training Session Recordings
  • An Introduction to D2L
  • Assessments: Assignments and Quizzes
  • Building Course Materials
  • Communicating with Students
  • Points-based Grade book
• D2L Help, Tutorials & Videos
• eLearning Support
• Getting Started with Zoom
• Instructor Training: LockDown Browser & Respondus Monitor
• McGraw Hill Remote Learning
• Rapid Rollout of LockDown Browser & Respondus Monitor for Instructors
• Respondus Monitor resources
• SPSS Program Free Install Until June 30, 2020
• Tools for Teaching and Learning

Remote Resources

• Zoom – Video and audio chat with screen sharing capabilities (quick start guide for faculty).
• Microsoft Teams – Chat, have instant video meetings, share and edit documents.
• Skype (Windows | Mac) – Video and audio chat.
• Media Space – A media sharing platform for faculty, students, and staff.
• Scan Documents with a Smartphone – A good alternative while you don’t have access to on-site scanners.
• Signing Documents Electronically – A few options for digitally signing documents.
• Which account do I use to sign in? – Having trouble logging in. Be sure you’re using the correct credentials.
• Using Multi-factor Authentication (MFA) – An added layer of security for your accounts.

Telework and Working from Home

• Work from Home Technology Information Packet (PDF) – A printable guide for getting setup for working remotely.
• Voicemail to Email – Get voicemail recordings sent to your email.
• Updating Voicemail While Off Campus
• Using Multi-factor Authentication (MFA) – An added layer of security for your accounts.
• D2L Brightspace instructions
• Panopto screen recording/capture – Make screen recordings during lectures available online. Integrates with D2L.
• Respondus Monitor – Fully automated proctoring for online exams.

For more helpful information take a look at the Knowledgebase or the CEL department site.

What you need to successfully work from home

Users with laptops assigned to them should plan to use those devices at home. Users without assigned laptops should plan to use their home computers and laptops.

Minimally:

• Reliable, high-speed internet.
• Newer computer (Recommended less than 5-years-old with at least 8GB of RAM, and Windows 10)

Recommended:

• Headset with microphone (It is recommended to use a headset, even at home, to help eliminate feedback and to provide better sound quality.)
• Phone access (Having a phone is not required, but highly recommended, as a backup in case you experience technical difficulties.)

Voicemail and Email

• How do I get my voicemail if I’m not at my desk?

Zoom

• Blog: How to Use Zoom for Online Learning
• BSU Zoom Backgrounds
• Comprehensive Guide to Educating Through Zoom
• Education Guide: Getting Started on Zoom
• NTC Zoom Backgrounds
• Student Tips for Participating in Online Learning
• School Administrator’s Guide: Rolling Out Zoom
• Tips and Tricks for Teachers Educating on Zoom
• Tips and Tricks for Administrators and Staff
• Tips for Securing Your Zoom Meeting
• Zoom Training Resources
• Zoom Video Tutorials