Student Services & Housing Questions

Student Services will continue to provide services remotely:
All offices which provide student services are expected to continue providing services, but find ways to provide that service remotely — via telephone, email, video conferencing or other technological means — whenever possible. We will provide a communication protocol for offices to follow.

While very few, if any, courses will meet face-to-face once instruction resumes on March 30, we must continue to provide services to our students. Students are being encouraged to use e-Services as much as possible and will be reaching out to your offices via phone and email for services and support. While as many of our employees as possible will be working remotely, the expectation is that students continue to receive necessary services.

Housing and Residential Life

Are the residence halls still open?

The BSU residence halls closed pm Monday, 3/23. 

In support of national efforts to “flatten the curve” of community transmission of the coronavirus, we needed to minimize the number of students living on our campus.

Information about refunds for housing and dining plans was sent to student email accounts.

Can I get a refund if I move out of the dorms?
Information about refunds for housing and dining plans was sent to student email accounts.

Campus Services

Is campus still open?

In light of the March 17 message from Chancellor Malhotra directing employees to work from home in all possible circumstances, and to protect the safety and security of our employees who are required to perform their duties on our campuses, the physical campuses of both BSU and NTC are closed. 

For more information click here

Is the Student Center for Health and Counseling still open?

Student Center for Health & Counseling remains OPEN:
The Student Center for Health and Counseling will continue to provide services to students – regardless of whether they return home to complete the Spring 2020 semester via alternative methods of delivery, or if they remain on campus due to exigent circumstances.

The SCHC is currently enhancing its technology to allow for HIPAA-compliant teletherapy and telehealth delivery of services through Zoom, with an expected start date of March 20. In the meantime, counseling staff are completing check-ins by phone with scheduled students, and appointments have continued at the clinic. Students will be called prior to scheduled appointments for screenings. Students may always call the center during regular business hours for phone screenings or other services by calling (218) 755-2053 during regular business hours (9 a.m.-12 noon and 1-4 p.m., Mon.-Fri.). After hours, students should call Sanford Bemidji Main Clinic at (218) 333-5000.

As a reminder, students with fever, cough, shortness of breath or concern about exposure to COVID-19 should call SCHC or Sanford before visiting.

We recognize these are stressful times and want to let you know that we are here to support you in any way that we can. Please do not hesitate to contact us with any questions or concerns you may have. In addition, we wanted to let you know that United Healthcare is offering an  EMOTIONAL SUPPORT HELP LINE FOR ALL STUDENTS  through one of their subsidiary companies called  Optum. Their toll-free help line number,  866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary and the service is free of charge and open to any student. Students would have access to specially trained mental health specialists to support them if they feel they are experiencing anxiety or stress related to the recent developments around COVID-19.

Is the library still open?

The physical space of the library is closed. If services are needed, please visit our "Ask a Question" page for information.

Is the rec. center still open?

As a precautionary measure the Gillett Wellness Center is closed until further notice. 


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