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Faculty Laptop Program FAQs

(Check back regularly for updates...)

 

Q )

What does "synchronized to the server / storage area network (SAN)" mean?

A )

For Windows users, all data in the My Documents or Documents folder is automatically backed up to server / storage area network with a number of fault tolerant features (redundant drive arrays, controllers, etc.). If your hard disk fails, a copy of your data will be able to be restored from the server / SAN.



Q )

Can I purchase my current laptop?

A )

No. The State of MN has regulations that prevent us from selling computers to specific individuals. In addition to that, we plan to use these to upgrade the laptops currently being used by Graduate Assistants, Adjunct faculty, etc.



Q )

What will happen to the laptops that we are turning in?

A )

They will be redistributed as needed throughout the University giving highest priority to instructional purposes. Teaching Graduate Assistants, Adjunct faculty and Fixed-Term faculty who are not eligible for the laptop program will be given preference.



Q )

Where can I get prices and ordering information on accessories for my new laptop?

A )

We will provide that information during the Orientation and Upgrade Sessions. The information can also be found by contacting Helpdesk.



Q )

Can I upgrade or repair my BSU-owned laptop on my own?

A )

No, do not open the case to do any upgrades or repairs on your own. Computer Support has trained professionals to take care of repairs and upgrades for you. They also know what could cause a warranty to become null and void.