Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

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Articles in Accounts And Access

Information about the different BSU and MnSCU account types and how to use them.

Software Licensing and Contracts FAQ

FAQ about the software approval process and a link to a form to get you started.

Solution for “no products available” message in OnTheHub software store

Renew your eligibility to continue use of OnTheHub.

What is MyBSU and MyNTC?

Log in to the MyBSU or MyNTC portal to access all of your important BSU or NTC accounts and services.

Install Microsoft Office 365 to your personal device.

Office 365 is the online and offline version of Microsoft's productivity suite. Follow these instructions for help on how to download.

Activating StarID for International Students

How to set up your StarID without using a social security number.

Setting Up Outlook After Removing the Profile

This article describes how to set up Outlook after removing the profile.

Removing an Account from Outlook

This article describes how to remove an account from Outlook.

MinnState e-Services

MinnState's E-Services is where you can register and manage your classes and schedules, check your grades and more.

Email Address Information

This articles provides information on your BSU email address.

EARS Faculty Class List

How to pull a class list or email students directly without going to D2L by using EARS.