Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

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Articles in Accounts And Access

Information about the different BSU and MnSCU account types and how to use them.

Changing Your StarID Preferred Email Address

See and modify your preferred email address.

Configuring Multi-Factor Authentication (MFA) in Office 365

Configuring multi-factor authentication in Office 365.

Activate StarID

How to activate your StarID.

What is my BSU or NTC email account?

Instructions on how to discover your BSU or NTC email address.

Software Licensing and Contracts FAQ

FAQ about the software approval process and a link to a form to get you started.

What is MyBSU and MyNTC?

Log in to the MyBSU or MyNTC portal to access all of your important BSU or NTC accounts and services.

Install Microsoft Office 365 to your personal device.

Office 365 is the online and offline version of Microsoft's productivity suite. Follow these instructions for help on how to download.

Checking Departmental Email accounts in Office365

Login in Outlook Web Access to check secondary or departmental email accounts.

Activating StarID for International Students

How to set up your StarID without using a social security number.

Setting Up Outlook After Removing the Profile

This article describes how to set up Outlook after removing the profile.