Knowledge Base
For answers to the most common questions, search the ITS Knowledge Base!
Articles in Hardware And Software Support
Get help with any BSU-issued campus device or technology. From printers to mobile devices.
If you need to disinfect a laptop, keyboard, printer, phone or other equipment, you can safely use the Clorox wipes in the yellow tubs. You also may use Oxivir wipes. Please see Disinfecting Electronics with Oxivir Tb Wipes There are some bleach based blue tubs you should avoid using to ensure the coatings on the […]
Locally Hosted Software, Software Subscriptions, Applications (Apps), Cloud Services or Online Database SubscriptionsCan I start testing or using software, apps, cloud services or online subscriptions without approval? No. All software, apps, cloud services or online subscriptions – whether hosted on a Bemidji State University (BSU) / Northwest Technical College (NTC) server, on a BSU/NTC workstation, or in the cloud – regardless of cost – must be reviewed […]
Adobe Creative Cloud access for Students Off-CampusInstall Adobe Creative Cloud on your personal device.
Purchasing IT accessoriesOrder IT accessories for your BSU or NTC devices.
Set default color to black and white on a Toshiba MFD – Windows 10Set default color to black and white on a Toshiba MFD – Windows 10 Click the Start Button (lower left corner) Go to Control Panel (you can find it by simply starting to type “control panel”) Select Devices and Printers. Right click on your printer. Select Printing Preferences. On the Basic tab, select Black and White. Click […]
Using Wireless Display Option in HMU Conference RoomsThe conference rooms in Hobson Memorial Union are equipped with Crestron AirMedia wireless display devices. These allow you to display images from your Mac or PC laptop to the projector without connecting an HDMI or VGA cable. Video may have a slight lag, so if you are showing a video that is longer than 10 […]
Printing From Personal Devices: How to Access and Use Web PrintUse Web Print to print documents from your personal computer to printers across campus.
Adding a printer in Windows 10Adding a printer – Windows 10 Right click on the Start icon in the lower left hand corner of your screen Select Control Panel Select Devices and Printers Select Add a printer You can wait for all of the printers campus wide to populate, but it will take a while and the list will be […]
Setting up voicemail to e-mailHow to setup voicemail to e-mail
To add e-mail addresses on a Toshiba MFDThis article explains how to enter information in the address book of a Toshiba multi-function device.