Articles in Hardware And Software Support

Get help with any BSU-issued campus device or technology. From printers to mobile devices.

How to properly clean and disinfect IT equipment

If you need to disinfect a laptop, keyboard, printer, phone or other equipment, you can safely use the Clorox wipes in the yellow tubs. You also may use Oxivir wipes.  Please see Disinfecting Electronics with Oxivir Tb Wipes There are some bleach based blue tubs you should avoid using to ensure the coatings on the […]

Locally Hosted Software, Software Subscriptions, Applications (Apps), Cloud Services or Online Database Subscriptions

Can I start testing or using software, apps, cloud services or online subscriptions without approval? No. All software, apps, cloud services or online subscriptions – whether hosted on a Bemidji State University (BSU) / Northwest Technical College (NTC) server, on a BSU/NTC workstation, or in the cloud – regardless of cost – must be reviewed […]

Adobe Creative Cloud access for Students Off-Campus

Install Adobe Creative Cloud on your personal device.

Purchasing IT accessories

Order IT accessories for your BSU or NTC devices.

Set default color to black and white on a Toshiba MFD – Windows 10

Set default color to black and white on a Toshiba MFD – Windows 10 Click the Start Button (lower left corner) Go to Control Panel (you can find it by simply starting to type “control panel”) Select Devices and Printers. Right click on your printer. Select Printing Preferences. On the Basic tab, select Black and White. Click […]

Using Wireless Display Option in HMU Conference Rooms

The conference rooms in Hobson Memorial Union are equipped with Crestron AirMedia wireless display devices. These allow you to display images from your Mac or PC laptop to the projector without connecting an HDMI or VGA cable. Video may have a slight lag, so if you are showing a video that is longer than 10 […]

Adding a printer in Windows 10

Adding a printer – Windows 10 Right click on the Start icon in the lower left hand corner of your screen Select Control Panel Select Devices and Printers Select Add a printer You can wait for all of the printers campus wide to populate, but it will take a while and the list will be […]

Setting up voicemail to e-mail

How to setup voicemail to e-mail

To add e-mail addresses on a Toshiba MFD

This article explains how to enter information in the address book of a Toshiba multi-function device.

User Name Alias on Toshiba MFDs

Would you like your name to display on the job status page of your Toshiba MFD instead of your Star ID?  If so, you can enter a user name alias. To enter a user name alias: Click on Start button Click on Devices and Printers. Right click on the Toshiba eStudio you normally print to. Click on […]