Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

Back to ITS

Articles in Phone

Use MS Outlook app to receive BSU or NTC email on your mobile device or phone.

Use Micorsoft's Outlook app to quickly setup & manage your BSU or NTC email and calendar items. Android and iOS.

Connect to BSU or NTC Wi-Fi using Windows 10 Mobile (Phone)

How to connect your Windows 10 Mobile phone to BSU or NTC wifi using your StarID credentials.

Disabling Auto Login for Voicemail

This article describes the risks of auto login and how to disable it.

Mitel Voicemail User Guide

This article provides a link to the full feature Mitel NuPoint voicemail user guide.

Mitel Voicemail Quick Reference Guide

This article links to the voicemail quick reference guide

Do-Not-Call Registry

This article describes how to sign up for the do-not-call registry to help you avoid calls from telemarketers.

Transfer a Call Directly to Voicemail

How to transfer a call directly to voicemail.

How to use the Conference Unit and Make Conference Calls

This article describes how to use the conference unit and about how to form a conference call.

How To Use the Mitel Conference Saucers

How to use the traditional Mitel conference units.

How to Obtain a Long Distance Code

This article explains how to obtain a ling distance code.