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Articles in Work From Home

Using Zoom Waiting Rooms

Using a Waiting Room with Zoom: The Waiting Room feature allows the host of the Zoom meeting to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one or hold all attendees in the waiting room and admit them all at once. If you would like more […]

How to install the Zoom client and sign in for the first time.

Go to the following website: At the bottom of the page click Download Client. This will open the Download Center where you can click Download under Zoom Client for meetings.                  Save and run the file. Then click Sign In. On the Zoom Sign in screen select […]

Multi-Factor Authentication (MFA) for Office 365

What is Office 365 Multi-Factor Authentication (MFA)? Azure Multi-Factor Authentication (MFA) helps safeguard access to data and applications while maintaining simplicity for users. It provides additional security by requiring a second form of authentication and delivers strong authentication via a range of easy to use authentication methods. To request MFA to be turned on for […]

How to update voicemail message from off campus

Call 755-2111. When prompted, enter your 4-digit extension. When you hear your message begin to play, press *. When prompted, enter your passcode. Then click 8 for user options Then click 4 to change the greeting.

DirectAcccess, VPN, or neither – What do I need?

If you are using D2L or Office 365 (Email, Word, Excel etc., OneDrive, Teams, or BSU Email) you do NOT need either DirectAccess or VPN. Those will work from off BSU and NTC campuses regardless of your device or location.  DirectAccess allows connectivity for remote users to an organization’s network resources without the need for […]

How to disconnect from DirectAccess to connect to VPN to use ISRS?

DirectAccess allows connectivity for remote users to an organization’s network resources without the need for traditional Virtual Private Network (VPN). However, programs such as ISRS or MarketPlace do not work while connected to DirectAccess and to access these programs you will need to use VPN. Here is how you can disconnect from DirectAccess on your […]

Connecting to VPN at start up

If your computer is configured to connect to VPN before you login to it, all the necessary group policies will load your mapped network drives, etc. If you have DirectAccess set up on your machine these instructions will not work for you. You will need to refer to “How to disconnect from DirectAccess to connect […]

Zoom Web Conferencing

Accessing Zoom Services Starting July 1, 2019, go to and choose Sign In using your StarID. Need to Know Details about the Service Who can use Zoom?  All active Minnesota State employees (faculty and staff) and students are able to access the service by logging in with their StarID. How long do we have […]

Syncing Teams files to your local computer

Combine Teams and OneDrive to create a self-service network share alternative.

Install the latest version of OneDrive on your Mac or Windows computer

Make sure you have the latest version of OneDrive installed on your Mac or Windows computer.