Knowledge Base For answers to the most common questions, search the ITS Knowledge Base! Back to ITS Search Accounts and Access 29 articles How to install the Zoom client and sign in for the first time.Multi-Factor Authentication (MFA) for Office 365BSU/NTC account information – what do I use to sign in?Changing your StarID password. Computer Labs 3 articles Card Reader and Print Release InstructionsHow to properly clean IT EquipmentRespondus Lockdown Browser Lab Availability D2L - for Faculty 23 articles Group AssignmentsAttendance: BasicsD2L Brightspace: AwardsD2L Announcements Hardware and Software Support 95 articles How to properly clean IT EquipmentLocally Hosted Software, Software Subscriptions, Applications (Apps), Cloud Services or Online Database SubscriptionsPurchasing IT accessoriesSet default color to black and white on a Toshiba MFD – Windows 10 Productivity 58 articles Working From HomeZOOM: Scheduling PrivilegeHow to update voicemail message from off campusSigning Documents Electronically Storage and Sharing 4 articles Using OneDriveInstall the latest version of OneDrive on your Mac or Windows computerUse the ‘Documents folder’ to back up important files (faculty / staff)Moving iTunes Library Out of My Documents on Windows Teaching, Learning and Classroom Tech 129 articles How to install the Zoom client and sign in for the first time.Create a meeting using Adobe ConnectUploading files to MediaSpaceAdd Remote Proctor Now to D2L Web and Application Services 13 articles Transfer Web Browser Bookmarks to a New ComputerZoom Web ConferencingUsing Tables in WordPressStudent Mass Email Request WiFi and Networks 9 articles Wireless configuration instructions for personal devices, ChromebooksWireless configuration instructions for personal devices, Windows 10.Windows 8 laptop connects to BSU or NTC wireless but drops the connectionWireless Configuration Instructions for Personal Devices, Windows 7 Working Remotely 24 articles ZOOM: Scheduling PrivilegeUsing Zoom Waiting RoomsAdobe Creative Cloud access for Students Off-CampusHow to install the Zoom client and sign in for the first time.
