Knowledge Base For answers to the most common questions, search the ITS Knowledge Base! Back to ITS Search Accounts and Access 24 articles Changing your StarID password.Connecting to BSU/NTC VPN from a Windows 10 staff or faculty computerWhat to do if you receive a phishing email.What to do if you’ve fallen for a phishing attack. Computer Labs 1 article Respondus Lockdown Browser Lab Availability Hardware and Device Support 96 articles Purchasing IT accessoriesSet default color to black and white on a Toshiba MFD – Windows 10Printing to a residence hall printer from personal device, Windows 10.Using Wireless Display Option in HMU Conference Rooms Productivity 55 articles Stop syncing a folder in OneDriveSyncing Team files to your local computerMouse Pointer Disappears During PowerPoint PresentationDidn’t receive an important email? Check your Other Inbox. Storage and Sharing 4 articles Using OneDriveInstall the latest version of OneDrive on your Mac or Windows computerUse the ‘Documents folder’ to back up important files (faculty / staff)Moving iTunes Library Out of My Documents on Windows Teaching, Learning and Classroom Tech 128 articles Create a meeting using Adobe ConnectUploading files to MediaSpaceAdd Remote Proctor Now to D2LUpload a Closed Caption File to a MediaSpace Video Web and Application Services 12 articles Zoom Web ConferencingUsing Tables in WordPressStudent Mass Email RequestChanging the page slug WiFi and Networks 9 articles Wireless configuration instructions for personal devices, ChromebooksWireless configuration instructions for personal devices, Windows 10.Windows 8 laptop connects to BSU or NTC wireless but drops the connectionWireless Configuration Instructions for Personal Devices, Windows 7
