Knowledge Base For answers to the most common questions, search the ITS Knowledge Base! Back to ITS Search Accounts and Access 26 articles Changing your StarID password.Connecting to BSU/NTC VPN from a Windows 10 staff or faculty computerWhat to do if you receive a phishing email.What to do if you’ve fallen for a phishing attack. Hardware and Device Support 96 articles Set default color to black and white on a Toshiba MFD – Windows 10Printing to a residence hall printer from personal device, Windows 10.Using Wireless Display Option in HMU Conference RoomsPrinting From Personal Devices: How to Access and Use Web Print Productivity 57 articles Mouse Pointer Disappears During PowerPoint PresentationDidn’t receive an important email? Check your Other Inbox.Use FindTime to schedule an event across multiple calendarsForwarding an email message as an attachment. Storage and Sharing 4 articles Using OneDriveInstall the latest version of OneDrive on your Mac or Windows computerUse the ‘Documents folder’ to back up important files (faculty / staff)Moving iTunes Library Out of My Documents on Windows Teaching, Learning and Classroom Tech 128 articles Create a meeting using Adobe ConnectUploading files to MediaSpaceAdd Remote Proctor Now to D2LUpload a Closed Caption File to a MediaSpace Video Web and Application Services 11 articles Using Tables in WordPressStudent Mass Email RequestChanging the page slugManaging the Faculty/Staff Listing on your Site WiFi and Networks 9 articles Wireless configuration instructions for personal devices, ChromebooksWireless configuration instructions for personal devices, Windows 10.Windows 8 laptop connects to BSU or NTC wireless but drops the connectionWireless Configuration Instructions for Personal Devices, Windows 7
