Knowledge Base For answers to the most common questions, search the ITS Knowledge Base! Back to ITS Search Accounts and Access 29 articles How to install the Zoom client and sign in for the first time.Multi-Factor Authentication (MFA) for Office 365BSU/NTC account information – what do I use to sign in?Changing your StarID password. Computer Labs 3 articles Card Reader and Print Release InstructionsHow to properly clean and disinfect IT equipmentRespondus Lockdown Browser Lab Availability D2L - for Faculty 24 articles Add MediaSpace Video to D2L Using Existing ActivitiesGroup AssignmentsAttendance: BasicsD2L Brightspace: Awards Hardware and Software Support 91 articles How to properly clean and disinfect IT equipmentLocally Hosted Software, Software Subscriptions, Applications (Apps), Cloud Services or Online Database SubscriptionsPurchasing IT accessoriesSet default color to black and white on a Toshiba MFD – Windows 10 Productivity 58 articles Working From HomeZOOM: Scheduling PrivilegeHow to update voicemail message from off campusSigning Documents Electronically Storage and Sharing 4 articles Using OneDriveInstall the latest version of OneDrive on your Mac or Windows computerUse the ‘Documents folder’ to back up important files (faculty / staff)Moving iTunes Library Out of My Documents on Windows Teaching, Learning and Classroom Tech 131 articles Using Hyflex ClassroomsAdd MediaSpace Video to D2L Using Existing ActivitiesHow to install the Zoom client and sign in for the first time.Create a meeting using Adobe Connect Web and Application Services 32 articles Accessing Your Website PagesHow to hyperlink in WordPressHow to customize a form notification in your WordPress formHow to add an anchor link (page jump) to your WordPress website WiFi and Networks 9 articles Wireless configuration instructions for personal devices, ChromebooksWireless configuration instructions for personal devices, Windows 10.Windows 8 laptop connects to BSU or NTC wireless but drops the connectionWireless Configuration Instructions for Personal Devices, Windows 7 Working Remotely 24 articles ZOOM: Scheduling PrivilegeUsing Zoom Waiting RoomsAdobe Creative Cloud access for Students Off-CampusHow to install the Zoom client and sign in for the first time.
