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Create a new profile in Outlook 2016 (Windows 10)

You may need to create a new Outlook profile as part of our Office 365 migration.  Here’s how.

  1. Open Control Panel (click Windows button and type Control Panel).
  2. Click the Mail (32-bit) application.
  3. Click the Show Profiles button
  4. Click the Add… button to add a new profile.
  5. Name it UnifiedTenant.

  6. Complete the steps for adding your account.
  7. Make sure the new UnifiedTenant profile is set as your default profile.