Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

Back to ITS

Upload Outsourced Closed Captions to Panopto

Panopto will no longer be available for use after June 30, 2021

Panopto has the ability to upload outsourced captions to your recorded sessions.

1.Place the cursor over the title of your recoding to show the edit tab. Click Edit.

Panopto Edit Tab







2.Select the Captions tab. Note the Import captions drop down. This is where you will begin. Click on the drop-down, Select Upload or request captions. Choose Upload if you are adding an outsourced file.   





3. To upload your file, Click the Choose File button. Select your file and click the Upload Captions button.
(request captions is not enabled. Please use the BSU caption form to request human generated captions) 







Editing Captions:

Once your captions are uploaded and have been processed, you will then be able to edit each individual caption by clicking the Edit icon next to the caption.

You can completely delete the caption by clicking the trash can icon next to the caption in question.

Note: At any time while making these edits, you can press Shift+Space to play/pause the session playback, while editing captions.

Editing screenshot



Once you’ve imported/edited your captions, commit the changes by pressing the Publish button on the top right of the Editor or the captions will not save.



Viewing the Captions in the Panopto Player:

To view the captions and change display properties in the player, Click the CC button.

CC Button





Click the Show Captions button to to view captions with the recording.

Show Captions Button