Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

Back to ITS

What is my Primary email address in the MinnState Office 365 cloud?

Not sure what your Primary email address is in the cloud?  Use StarID self service to check or edit your primary email address.

Since many schools share the Minnesota State Office 365 cloud, you might have multiple email addresses for each of the institutions you are (or have been) enrolled in.

You may have noticed that when you send a message, it may not use the desired email address in the From field.  The email address that shows up in the From field, is referred to as your primary email address.  It was selected based on the order your institution joined the cloud.

If you want to change the primary email address, follow the instructions on the StarID self service page located at