Knowledge Base

For answers to the most common questions, search the ITS Knowledge Base!

Back to ITS

What to do if you receive a phishing email.

If you receive an email that you suspect is a phishing attempt, please follow the below instructions:

  1. Do not click on any links in the message.
  2. Forward the message as an attachment to Phishing@minnstate.edu. This will alert the System Office security team, who can begin the process of quarantining the malicious site using Internet Guardian.
    Note: Do not forward the message to anyone else (including the help desk).
  3. Delete the email

I clicked, now what?

If you have followed a link in the email, or entered any credentials on a website, please see KB article, What to do if you’ve fallen for a phishing attack https://www.bemidjistate.edu/offices/its/knowledge-base/what-to-do-if-youve-fallen-for-a-phishing-attack/ and contact the ITS help desk immediately.