Virus and Malware

SysCenter_Endpoint_iconIf you suspect your computer has contracted a virus or malware, please contact the ITS help desk.

Personal devices

BSU help desk is unable to directly work on privately-owned devices, but we can make some recommendations.  Please visit our knowledge base to get started, or contact the help desk.

University-owned devices:

BSU utilizes the latest antivirus and spam filtering technologies.  These products actively monitor and keep your computer clean, but nothing is 100% effective.  If you think your computer may be infected, please disconnect it from the network and contact the ITS help desk for next steps.

We have some tips to help you “compute safely” in our knowledge base.

Need help?  Start by exploring our Knowledge Base.  If you still need assistance, help is a call, click, or short walk away.  Visit our support page for more info.