Residence Hall Receptionist: Job Description

Basic Function & Responsibility

The Residence Hall Receptionist functions as a receptionist, information source, clerk, and typist for the staff of the hall to which they are assigned. The Receptionist should possess good public relations and clerical skills. The receptionist is responsible for fulfilling the following duties:

  • Responding to inquiries at the desk and answering and responding to telephone inquiries.
  • Establishing appointments for the Area Director/Residence Hall Director and Assistant.
  • Maintaining an appropriate office atmosphere.
  • Distributing change.
  • Selling stamps.
  • Checking in and out available equipment.
  • Assisting in the checking in and out of residents.
  • Referring maintenance requests to the appropriate staff.
  • Typing, filing, and other clerical tasks as assigned.
  • Collecting, sorting, and distributing residents’ mail.
  • Opening and closing reception desk in prescribed manner.


Receptionists are expected to be available for work from the first day the Residence Halls open through the last day each semester. To qualify for the position, the student must have work-study funds. Must be in good standing with the university conduct system.

Supervision Received

Functional and administrative supervision is received from the Residence Hall Director and the Assistant Residence Hall Director.